Common 3D Laser Scanner Malfunction Repairs

Beijing Qiyue Tianheng Technology Co., Ltd. is a professional third-party post-sales service company for surveying and mapping instruments. With a foundation of scientific management and a comprehensive system, we offer high-quality, competitively priced, and fully equipped repair and accessory services to a diverse user base. Our services cater to various engineering and surveying projects, spanning fields such as land, ocean, surveying, geophysical exploration, electric power, water conservancy, geology, mining, seismic activity, transportation, higher education institutions, agriculture, and more.

Our specialization ensures our professionalism. We extend a warm welcome to friends from all sectors to visit, guide, and engage in business discussions. We eagerly anticipate the opportunity to collaborate with you.

Common Three-Dimensional Laser Scanner Malfunction Repairs Common Three-Dimensional Laser Scanner Malfunction Repairs Common issues with three-dimensional laser scanners include failure to power on, mechanical calibration issues, axis jamming, screen replacement, image discontinuity, excessive scan point thickness, motherboard malfunctions, battery issues, faulty buttons, damaged interfaces, water damage, and more.

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Common 3D Laser Scanner Malfunction Repairs

Repair Process:

1. Customers communicate the instrument’s model and malfunction details to our customer service via phone or WeChat.
2. After confirmation from the customer, the instrument requiring repair is properly packaged and sent to our company’s repair department.
3. Within two days of receiving the instrument, our expert engineer provides the customer with a quote for replacement parts and labor costs. If accepted, the repair begins. If not accepted, no charges apply, and the instrument with its original malfunction is returned.
4. Once the instrument is repaired, it is tested by an engineer using specialized equipment and then sent back to the customer.
5. Payment is made according to the repair quote, and the instrument is packaged and shipped.

Note: The repaired instrument is under a 180-day warranty for the original malfunction.

Common Three-Dimensional Laser Scanner Malfunction Repairs Common Three-Dimensional Laser Scanner Malfunction Repairs

Why Choose Us?

• Ten years of professional repair experience, serving various industries nationwide.
• Professional equipment ensures the quality of repairs.
• Chip-level repairs reduce maintenance costs.
• For bulk or large instruments, on-site inspection and repair services are available.
• Short repair cycles save you valuable time.
• No inspection fees are charged, giving you control over the repair process.
• A professional technical team provides comprehensive repair services.

Supported Brands

We offer repairs for various brands of three-dimensional scanners, including:

• US: FARO 120/130/330
• Canada: Creaform/Handyscan3D
• US: 3D Systems
• Austria: Riegl VZ-400/VZ-600/VZ-1000
• Germany: Breuckmann, Artec Spider/EVA
• Trimble TX5/TX8, Leica, and more. Feel free to inquire for details!